Exceeded all expectations.
My first vehicle bought via online, from a dealership in Pretoria was a nightmare. Long story short, after getting attorneys involved the dishonest dealership finally refunded. Me and the car was returned
Needless to say, I was a bit hesitant purchasing again via online platforms. But being in KZN, the options where limited.
From the very first phone call, to the final delivery of the vehicle, Mit Mak just blew me away with their professional interactions with me and genuine "happy to help" attitude.
Special thank you to Eugene Beukes (from sales) who not only sent me videos of the vehicle (being from out the province I could not view it personally) to answering all my 100 million questions. It took alot after my previous experience to trust but from day 1, these guys had my best interest at heart.
Another thank you to Charles Laine from finance who again, despite multiple backwards and forwards emails, requests etc, just did it with ease and again, with my best interest at heart.
The vehicle was delivered to Durban today and was everything and more, than expected.
Thank you guys, for genuinely caring about your customers and their experience. But more importantly, for making me the proud PROUD owner of a beautiful new Isuzu double cab.
You guys are the best. Thank you all again.
