SH
Stephano H

1 reviews | Active since Apr 2023

11 May 2023, 19:15

Breakdowns and poor communication

Recently bought my third vehicle from Mit Mak with very good sales service. However, the vehicle broke down three times with the same issue within the first three weeks - even though the problem was 'fixed' each time. Lost more than half a tank of diesel each time the issue occurred, was not replaced once. Zero communication by the Mit Mak team regarding the status of my vehicle during the (three) repair stages. Only after the third breakdown, I received a courtesy car - which was filled with dog hairs all over the place with a horrible smell. Not a pleasant experience.

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Replies (1)
Mit Mak Motors
Mit Mak Motors's reply11 May 2023, 19:43
Official
Good day Stephano, Thank you for writing this review to help us improve our service, we will contact you ASAP to resolve the issue at hand, Regards