1 reviews | Active since Apr 2016
Unauthorized Subscription billing
In February 2016 I took out a R39 contract with MTN for my son. After 4 attempts to just get the SIM connected I was eventually successful. Terrible service to say the least, but that was the least of my worries.<br> <br> In March i was billed R276,30 and in April i am due to be billed R838 for a subscription service, hotxl.mobi, at R35 a day. I queried this with MTN and was told to contact Mira Networks, which I did today. I am waiting for their reply.<br> <br> I find it strange that MTN doesn't protect its customers against this type of *****. Looking through complaints, it is quick to see how common this is. No attempt has been made from MTN's side to help with the matter. I was told who to contact, and after doing some research I eventually found that I needed to contact Mira Networks. To my knowledge my son hasn't downloaded content, yet still has this ridiculous bill.<br> <br>
