1 reviews | Active since Nov 2012
Charged *******ly
When I received my Vodacom Account at the end of March I was quite surprised to see a new deduction added to my account called Content Services. I was being billed by a company called Mira Networks, who I have no idea of what they are doing or selling. Who gives these people the right to activate services on cellphone accounts whitout the authorisation of the cellphone owner. I have never responded to any sms that was send nor did I accept any offers being made or subscribed to anything on my cellphone, as this is my workphone and only used for business purposes. Please explain to me how this happen. I would like my money back that was deducted from the 15th of March until today as I never asked for any service from your company. I think that this is one of the biggest ways to cheat us South Africans out of money. It is disgusting!!!
The logs show that a Blackberry subscribed to the service on Sunday 15.03.2015 by replying to the Vodacom confirmation sms with YES. Once the server from Vodacom communicated the acceptance via the Mira Networks server to Zumodi's service Zigzagfone , a welcome sms was sent to the device:
2015/03/15 14:07:06Welcome to Zigzagfone! Enjoy! R6/day. To cancel send STOP to 43903. For info, go to: www.zigzagfone.com/ZA or call ***.
It has been cancelled when STOP was smsed from the device in response to the monthly reminder sms on the 15.04.2015.
Kind Regards,
Customer Care
The logs show that a Blackberry subscribed to the service on Sunday 15.03.2015 by replying to the Vodacom confirmation sms with YES. Once the server from Vodacom communicated the acceptance via the Mira Networks server to Zumodi's service Zigzagfone , a welcome sms was sent to the device:
2015/03/15 14:07:06Welcome to Zigzagfone! Enjoy! R6/day. To cancel send STOP to 43903. For info, go to: www.zigzagfone.com/ZA or call ***.
It has been cancelled when STOP was smsed from the device in response to the monthly reminder sms on the 15.04.2015.
Kind Regards,
Customer Care
