tK
terrence K
1 reviews | Active since Apr 2014
05 Apr 2023, 19:40
Service sucks!!!
Worst service ever! Again no Internet Connection, then they blame Vuma, Vuma then blames MTS.. NO after-hours Tech support!!
Have price increases, dont notify me, then Suspends service for a R75 short payment (debit order)
Hate MTS with a passion!!!!!!
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Replies (1)
Mind The Speed's replyOfficial
05 Apr 2023, 19:59Hi Terence,
Hope you are well,
Please see our operating hours below for our support team: Monday to Friday 8:00-20:30 Saturday 9:00-12:30 Sunday 9:00-12:00
Our Support team as also rep**** to your emails which you have sent in as well answered your call this evening
Please Note that the reason for your link being offline at the moment is due to an outage on Vumatels network affecting a large number of areas. Vumatels Teams are working on getting this outage resolved as soon as possible, They have teams at site currently working on this.
Below are the areas that are currently down to the outage in progress:
Area/s Affected: Active Ethernet Edleen, Birchleigh South, Terenure, Van Riebeeck Park, Aston Manor, Norkem, Birch Acres, Birchleigh North, Vuma Village Kempton Park, Serengeti ,Tembisa, Vuma Reach Hospital View, Norkem, Kaalfontein, Chloorkop, Vuma Core Pomona
We apologise for the inconvenience caused with the outage
Vumatel is currently working on this issue and our support team will keep you updated accordingly with the outage.
Regards,
Mind The Speed
Hope you are well,
Please see our operating hours below for our support team: Monday to Friday 8:00-20:30 Saturday 9:00-12:30 Sunday 9:00-12:00
Our Support team as also rep**** to your emails which you have sent in as well answered your call this evening
Please Note that the reason for your link being offline at the moment is due to an outage on Vumatels network affecting a large number of areas. Vumatels Teams are working on getting this outage resolved as soon as possible, They have teams at site currently working on this.
Below are the areas that are currently down to the outage in progress:
Area/s Affected: Active Ethernet Edleen, Birchleigh South, Terenure, Van Riebeeck Park, Aston Manor, Norkem, Birch Acres, Birchleigh North, Vuma Village Kempton Park, Serengeti ,Tembisa, Vuma Reach Hospital View, Norkem, Kaalfontein, Chloorkop, Vuma Core Pomona
We apologise for the inconvenience caused with the outage
Vumatel is currently working on this issue and our support team will keep you updated accordingly with the outage.
Regards,
Mind The Speed
Mind The Speed's reply05 Apr 2023, 19:59
Official
Hi Terence,
Hope you are well,
Please see our operating hours below for our support team: Monday to Friday 8:00-20:30 Saturday 9:00-12:30 Sunday 9:00-12:00
Our Support team as also rep**** to your emails which you have sent in as well answered your call this evening
Please Note that the reason for your link being offline at the moment is due to an outage on Vumatels network affecting a large number of areas. Vumatels Teams are working on getting this outage resolved as soon as possible, They have teams at site currently working on this.
Below are the areas that are currently down to the outage in progress:
Area/s Affected: Active Ethernet Edleen, Birchleigh South, Terenure, Van Riebeeck Park, Aston Manor, Norkem, Birch Acres, Birchleigh North, Vuma Village Kempton Park, Serengeti ,Tembisa, Vuma Reach Hospital View, Norkem, Kaalfontein, Chloorkop, Vuma Core Pomona
We apologise for the inconvenience caused with the outage
Vumatel is currently working on this issue and our support team will keep you updated accordingly with the outage.
Regards,
Mind The Speed
Hope you are well,
Please see our operating hours below for our support team: Monday to Friday 8:00-20:30 Saturday 9:00-12:30 Sunday 9:00-12:00
Our Support team as also rep**** to your emails which you have sent in as well answered your call this evening
Please Note that the reason for your link being offline at the moment is due to an outage on Vumatels network affecting a large number of areas. Vumatels Teams are working on getting this outage resolved as soon as possible, They have teams at site currently working on this.
Below are the areas that are currently down to the outage in progress:
Area/s Affected: Active Ethernet Edleen, Birchleigh South, Terenure, Van Riebeeck Park, Aston Manor, Norkem, Birch Acres, Birchleigh North, Vuma Village Kempton Park, Serengeti ,Tembisa, Vuma Reach Hospital View, Norkem, Kaalfontein, Chloorkop, Vuma Core Pomona
We apologise for the inconvenience caused with the outage
Vumatel is currently working on this issue and our support team will keep you updated accordingly with the outage.
Regards,
Mind The Speed