Not a business solution in the slightest
I run multi-branch nationwide company in Johannesburg. Do not go near Mind The Speed if you have a time sensitive critical fiber installation. Three weeks after the line installation and the router arrives - unconfigured. My warehouse is still not connected. Slow or no responses but plenty of apologies -eventually by email- but no results. Our risks and costs have been astronomical.
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Mind The Speed's replyOfficial
19 Jul 2024, 13:29Hi Warwick.S
Thank you for bringing your concerns to our attention regarding the delay in your fibre installation. We understand the frustration and inconvenience this situation has caused.
The delay in the fibre installation is managed by external Fibre Network Operator, and while this is beyond our control, we are actively working with them to expedite the process and ensure your warehouse is connected as soon as possible.
We are committed to resolving this issue and minimizing any further delays. If you have any further concerns or require additional assistance, please reach out to us directly.
Thank you for your patience and continued support as we work towards a resolution.
Thank you for bringing your concerns to our attention regarding the delay in your fibre installation. We understand the frustration and inconvenience this situation has caused.
The delay in the fibre installation is managed by external Fibre Network Operator, and while this is beyond our control, we are actively working with them to expedite the process and ensure your warehouse is connected as soon as possible.
We are committed to resolving this issue and minimizing any further delays. If you have any further concerns or require additional assistance, please reach out to us directly.
Thank you for your patience and continued support as we work towards a resolution.
Mind The Speed's reply19 Jul 2024, 13:29
Official
Hi Warwick.S
Thank you for bringing your concerns to our attention regarding the delay in your fibre installation. We understand the frustration and inconvenience this situation has caused.
The delay in the fibre installation is managed by external Fibre Network Operator, and while this is beyond our control, we are actively working with them to expedite the process and ensure your warehouse is connected as soon as possible.
We are committed to resolving this issue and minimizing any further delays. If you have any further concerns or require additional assistance, please reach out to us directly.
Thank you for your patience and continued support as we work towards a resolution.
Thank you for bringing your concerns to our attention regarding the delay in your fibre installation. We understand the frustration and inconvenience this situation has caused.
The delay in the fibre installation is managed by external Fibre Network Operator, and while this is beyond our control, we are actively working with them to expedite the process and ensure your warehouse is connected as soon as possible.
We are committed to resolving this issue and minimizing any further delays. If you have any further concerns or require additional assistance, please reach out to us directly.
Thank you for your patience and continued support as we work towards a resolution.