MindTheSpeed - Bad Service - Prove me wrong

Firstly I want to say that MTS has been awesome for a while. Then in my opinion, their service levels dropped.

They have been very accommodating in many instances and for this I commend them.

The only reason I find myself here is due to the fact that I am no longer experiencing the butterflies in my stomach. I FEEL like i am the partner that has been pushed to the side, and now need some public forum counseling.

I have had issues that cannot be explained, and be asked to perform the same tests over and over and still there is no solution in site. I believe that the problem lies on my router but there is not evidence to accompany this besides the buffering and disconnects across multiple devices.

I have a cable plugged into my device and i am challenged...

It has been on and off and I can assure you that i probably will be back to write another review in the near future. For now i am dissatisfied. There is not customer satisfaction here.

Prove me wrong