GJ
Gert J
1 reviews | Active since May 2012
30 Jul 2021, 11:16
Mind the Speed Vumatel ******* tactics
After 3 weeks we eventually got internet to our home, but according to MTS it was Vumatel’s fault that it took so long and on top of it all we must pay the full bill for July, because they get billed by Vumatel for the whole month. It is absolutely another ******* by an *********** company, because I have no contract to Vumatel, but need to pay for their bad service, or have no internet.
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Replies (1)Mind The Speed's replyOfficial
30 Jul 2021, 14:44Hi Gert,
Thank you for your feedback. Apologies for your outage, this has been escalated to the CEO who is engaging with Vumatel about this specific case. We will revert as soon as possible.
Regards,
MTS - Team
Thank you for your feedback. Apologies for your outage, this has been escalated to the CEO who is engaging with Vumatel about this specific case. We will revert as soon as possible.
Regards,
MTS - Team
Mind The Speed's reply30 Jul 2021, 14:44
Official
Hi Gert,
Thank you for your feedback. Apologies for your outage, this has been escalated to the CEO who is engaging with Vumatel about this specific case. We will revert as soon as possible.
Regards,
MTS - Team
Thank you for your feedback. Apologies for your outage, this has been escalated to the CEO who is engaging with Vumatel about this specific case. We will revert as soon as possible.
Regards,
MTS - Team
