Mind The Speed (ISP)

Customer service is pathetic. Very slow internet speed and multiple disconnects a week. They only do 12-month contracts and when I cancelled, I had to pay them a "cancellation fee" equal to 2 months of service. I cancelled 3 months ago and they still haven't migrated my line to the holding pool for my new ISP. They blame Openserve for being "offline". It's been a total nightmare dealing with them and it's safe to say that it's the worst ISP I've ever had.