I noticed my fibre line was done at 8:35am, tried rebooting, no luck

I noticed my fibre line was done at 8:35am, tried rebooting, no luck. Emailed MTS at 8:40am. At 8:55am everything was sorted. Problems will always happen and what matters is how you respond and resolve the problem. MTS has really made the fibre experience painless which I really appreciate after being with all the major ISPs who only gave us headaches. Keep it up guys!