Efficient Response

They responded to my issue of having a network/connectivity issue efficiently. The reason I gave them 4 stars is because they increased the fee to R700 and there was no three months warning, they notified me at the beginning of the month only to bill me R700 at the end of the month.

We live in South Africa, we have budgets, I would advise them to notify us of tariff increments at least three months prior so we can take amended financial decisions. I even considered leaving them but due to the efficient response to my decision I will stick with them.