STAY AWAY

Worst car dealership I have ever dealt with, stay away if you can. Took my Magnite in for a 30 000km service and asked them to repair the glove box that would not close. Service Advisor told me it had to be replaced as the lock inside was broken. No further explanation. Had to pay R1000 deposit as they quoted R4000 for the new one. Got someone else to check it for me and it was fixed within 5 minutes, no charge. The Dealer Principle smirked in my face when I called to ask for more details on why they decided on the replacement instead of fixing it. I reported it to Nissan SA twice and 2 months after paying the deposit I am yet to be refunded. Their admin is appalling, do not expect one email where they ask you for your bank details, they stretch it out over weeks, one requirement at a time. If I could give them a minus rating, I would. I don’t think I will ever buy a Nissan again…….it seems they don’t know how to deal with anything once the vehicle leaves their showroom. Worst Dealer Principal too, no sense of customer service or urgency