Not the vehicle I was promised.... TWICE!!!!!

Very disappointed to have to write this review but unfortunately, I have exhausted other avenues and my patience. I have had absolutely the worst and most ridiculous experience of my life as a consumer in dealing with Nissan Milnerton and need to warn future possible customers against them, so it doesn’t happen again. I came across a post for a special they were running on the X-trail range on FB and I am in the market for a 7-seater. Did the inquiry and initially everything ran smoothly and I was impressed. All the signed documentation they provided me with was very clear the vehicle I had purchased and was due to receive was a Nissan X Trail Acenta Tech 7-seater. As they are located in a different province, I got a friend of mine to fly down and drive my vehicle up for me. When I received the vehicle I was surprised many of the features I was expecting were not present, thought I had misread the brochure. No not at all and this is where it becomes just plain unbelievable & embarrassing. Turns out the vehicle delivered to me was not the Tech but the 2,5 Acenta standard and only actually had 5 seats not even the 7!! When I immediately contacted them and inquired about what was going on was told oh sorry well they haven’t had 7-seater stock for months?!!! Is this some kind of joke? You cannot tell a customer they are getting one vehicle and then just unilaterally deliver another one without their knowledge or consent!!! They completely admit to the fault being on their side that the vehicle description on the documentation was incorrect and not what they meant! SERIOUSLY not my problem, an agreement was entered into and an expectation was created on the basis of that model vehicle and nothing else, you cannot just send me something materially different, it pretty much amounts to *****!!! We are going on 2 weeks and still at this stage I am sitting without the Acenta Tech in my possession. They tried to palm off a second hand 7-seater Acenta Plus model on me at the same price and wouldn’t you know it the exact same issue as the above with the paperwork happened again. Every document says Acenta Tech but I was able to intercept it this time thanks to my insurance broker running the VIN in his system and picking up the model again not being as promised!!!! Seems they just dont care at all about clients and take us as idiots. The DP is apparently never available, is the only one who can make a decision and doesn’t bother returning calls or mails to aggrieved clients let alone rectifying his branches mistakes and honoring agreements. I don’t know if they believe if they ignore me I will just let it go but trust me I wont… STAY AWAY AT ALL COSTS