bad service delivery at nissan milnerton

Nissan Milnerton very bad service delivery towards client/clients my bakkie has been taken in for repairs since last week Tuesday no communication between the service provide who made the booking Melissa wood regarding to what the position is every time i have to phone them to do follow up regarding the bakkie status even when the bakkie are booked in for service they do not communicate i must phone to do follow up. Mr Tabied price informed me that warranty claim has been put in for processing wednesday afternoon only since Tuesday morning when the bakkie have been brought in i was told that he would contact me Thursday morning to give me update that did not happen . i lodge a complaint at the claim deparment in cape town i got feedback friday afternoon from mrs teresa gouws the claim has been approved and that the process is when the warranty claim is approved and the parts are back order in my case a curtsy/ rental car would be provided mr tabied price who works in the service department phoned me friday afternoon past 3 he is still waiting for feedback regarding the warranty claim for the parts where head office at the compliant department already said that it has been approved but the only thing is the dealership does not have a rental car for me available which i feel is not my fault and my problem. Thuesday i had once again had to do follow up if the parts have been arrived at the work shop they confirmed yes but could not say when i will get my bakkie. Today when i phoned they said the parts is not at work shop in milnerton they still waiting for it for the latest arrival is 21 days so i have been **** to once again and i have been without transport since last week thuesady and my bakkie is my daily transport to work and to pick up my daughter from creche. Nissan Milnerton is giving very poor service will never buy a vehicle by them or refer anybody to their branch . i am verry dissapointed in they service delivery and communication towards the client at the moment i am without a vehicle.