1 reviews | Active since Jan 2023
****a Car Shop
When you read unhappy and frustrated clients writing about Milnerton Nissan, believe them. The entire team here lacks the knowledge of what CUSTOMER SERVICE means. I read comments too and decided to go ahead and buy a 2019 Hyundai Grand i10, the car looked cheap and I liked it. App**** on line and was assigned to Quinton, the salesman. I collected the car, Quinton looked too busy and I observed from the waiting area. The dealership is disjointed. It's every man for himself kinda business. As busy as he was, his manager or supervisor - whoever he is should have assisted him but instead the seniour managers walked up and down talking on their phones or sitting in their little offices. I must have sat there for about 4 hours. Quinton had to go and be at the car wash side, running back and forth with deals and files. I waited and took the car even though it was not ready. Fast forward, I drove from Milnerton and before I could reach Knysna the car was due for service already. I called Quinton and explained to him. He said the car was priced so low because it had to be serviced. I called ABSA bank and wanted out of the deal. They suggested I cancel with the dealership. Finally I got to know there was Ian, some pre-owned cars manager. He made promises, empty promises to be exact. I waited over 3 weeks for them to either service or come fetch their car. The temporary licence has since expired. Now I am unable to drive this car..... So my advice for anyone that thinks of buying from this dealership, BUY AT YOUR OWN RISK. You will end up here with chest pains like myself. To say this is the worst dealership is an understatement. This is no dealership, ****A shops are run better than this. Never again will I go and buy from them even if they give me a R5 car.
