LT
Lauren T
1 reviews | Active since Apr 2019
21 Apr 2022, 08:35
Shocking service
I have lost a candidate and a client due to the delay a d unacceptable requests from MIE Kroll..based on a simple verification for ID and matric.
I sent my proof of payment ..candidate consent form and a copy of yhe candidates matrix certificate to them over 3 weeks ago....still no feedback other than continual request to submit documentation which was attached to my request
This is unacceptable and I will be moving to another company for a more professional service
Lauren Thomson Director Executive DNA Recruitment raiment
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MIE background screening's replyOfficial
21 Apr 2022, 08:49Dear Lauren,
We are sorry to hear you had a frustrating experience and appreciate you bringing this to our attention. We strive to always deliver the best service, and we do apologize that your expectations were not met. We would like to take the opportunity to investigate your feedback further. Please could you contact me on ***. We will work with you to resolve any issues as quickly as possible.
We are sorry to hear you had a frustrating experience and appreciate you bringing this to our attention. We strive to always deliver the best service, and we do apologize that your expectations were not met. We would like to take the opportunity to investigate your feedback further. Please could you contact me on ***. We will work with you to resolve any issues as quickly as possible.
MIE background screening's reply21 Apr 2022, 08:49
Official
Dear Lauren,
We are sorry to hear you had a frustrating experience and appreciate you bringing this to our attention. We strive to always deliver the best service, and we do apologize that your expectations were not met. We would like to take the opportunity to investigate your feedback further. Please could you contact me on ***. We will work with you to resolve any issues as quickly as possible.
We are sorry to hear you had a frustrating experience and appreciate you bringing this to our attention. We strive to always deliver the best service, and we do apologize that your expectations were not met. We would like to take the opportunity to investigate your feedback further. Please could you contact me on ***. We will work with you to resolve any issues as quickly as possible.