SD
Sthabiso D

1 reviews | Active since Oct 2019

11 Sept 2023, 09:13

NO answer No Staff

I am having possibly the worse service from you guys even thou payment has been made I am told staff was not working on saterday 8 of September, I call in today 11th of September and since 8am and i keep getting automatic answer there there are no agents available. I have paid for a ******** Background Check Report that was suppose to be a priority which is paid extra for but its been more than 72 hours.

This is very frustrating as I already have a job offer and the only thing standing in my way is the report that has been paid for already 2 8 4 5 6 5 may be please be assisted urgently

0
Replies (3)
MIE background screening
MIE background screening's reply11 Sept 2023, 10:00
Official
Good day  Sthabiso,

We strive to always deliver the best service, and we do apologize that your expectations were not met.  We would like to take the opportunity to investigate your feedback further.  Please could you contact me on j e n n i f e r b @ m i e .c o. z a and supply your MIE reference number.   We will work with you to resolve any issues as quickly as possible.  

Kind Regards, 
The MIE Team



Best regards,

SD
Sthabiso D's update11 Sept 2023, 10:01
Reviewer Update
Sorry meant Friday 8th of September
SD
Sthabiso D's update11 Sept 2023, 14:12
Reviewer Update
Good Day Jennifer

Thank you for your prompt response and help I was just wondering how long does it take for the Fingerprints department to contact me as it was easy for you to help me , Thank you once again.

Its really holding me back as I need to be working and the 15th is around the corner. Can you kindly assist and escalate please