LM
Lesego M
1 reviews | Active since Jun 2022
30 Oct 2025, 16:07
Zero Customer Care
Midcity Utilities ignores emails they do not respond to complaints. They do not care about their customers. I get billed for what they call 'Post paid electricity' even though I am a prepaid customer.
Helpful (0)
Replies (3)0
Replies (3)
MidCity Utilities's replyOfficial
31 Oct 2025, 08:31 Good day Lesego,
Thank you for reaching out and sharing your feedback. We're sorry to hear that your experience didn’t meet expectations, and we sincerely apologise for the inconvenience caused. At MidCity, we’re committed to delivering excellent service and would appreciate the opportunity to make things right.
When you have a moment, please email your contact details, complex name, and unit number to *** so we can look into this further. We truly value your time and look forward to resolving this matter as soon as possible.
Warm regards,
The MidCity Marketing Team
Thank you for reaching out and sharing your feedback. We're sorry to hear that your experience didn’t meet expectations, and we sincerely apologise for the inconvenience caused. At MidCity, we’re committed to delivering excellent service and would appreciate the opportunity to make things right.
When you have a moment, please email your contact details, complex name, and unit number to *** so we can look into this further. We truly value your time and look forward to resolving this matter as soon as possible.
Warm regards,
The MidCity Marketing Team
MidCity Utilities's reply31 Oct 2025, 08:31
Official
Good day Lesego,
Thank you for reaching out and sharing your feedback. We're sorry to hear that your experience didn’t meet expectations, and we sincerely apologise for the inconvenience caused. At MidCity, we’re committed to delivering excellent service and would appreciate the opportunity to make things right.
When you have a moment, please email your contact details, complex name, and unit number to *** so we can look into this further. We truly value your time and look forward to resolving this matter as soon as possible.
Warm regards,
The MidCity Marketing Team
Thank you for reaching out and sharing your feedback. We're sorry to hear that your experience didn’t meet expectations, and we sincerely apologise for the inconvenience caused. At MidCity, we’re committed to delivering excellent service and would appreciate the opportunity to make things right.
When you have a moment, please email your contact details, complex name, and unit number to *** so we can look into this further. We truly value your time and look forward to resolving this matter as soon as possible.
Warm regards,
The MidCity Marketing Team
LM
Lesego M's updateReviewer Update
03 Nov 2025, 11:32Thank you, my email and complaint were attended to after the posted review. The matter has been resolved.
LM
Lesego M's update03 Nov 2025, 11:32
Reviewer Update
Thank you, my email and complaint were attended to after the posted review. The matter has been resolved.
MidCity Utilities's replyOfficial
03 Nov 2025, 11:38Hi Lesego,
We are glad to hear that the matter has been resolved.
Regards,
MidCity Marketing Team
We are glad to hear that the matter has been resolved.
Regards,
MidCity Marketing Team
MidCity Utilities's reply03 Nov 2025, 11:38
Official
Hi Lesego,
We are glad to hear that the matter has been resolved.
Regards,
MidCity Marketing Team
We are glad to hear that the matter has been resolved.
Regards,
MidCity Marketing Team