KM
Katleho M

1 reviews | Active since Jun 2021

28 Jul 2021, 08:24

Worst service

Worst service, evertime you purchase prepaid electricity, you have to wait more than 24hours and have to constantly call them.

0
Replies (2)
MidCity Utilities
MidCity Utilities's reply28 Jul 2021, 09:08
Official
 Good day Katleho, 

Thank you for your posting and allowing us an opportunity to respond to your complaint. Service is our top priority. We are in the process of attending to the 
problem and will try to the best of our ability to resolve the matter as soon as possible. Further feedback will be provided to you in due course. 

Please feel free to contact us on *** if you require any further assistance. 

Kind Regards 
MidCity Utilities 

MidCity Utilities
MidCity Utilities's reply28 Jul 2021, 14:17
Official
Dear Katleho,
 
Our agents have tried several methods to contact you without success. Kindly provide us with the name of the property 
which you refer to as well as your account number & contact details, to enable us to assist you further. 

You can send an email to ***