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Anonymous Anonymous @

1 reviews | Active since Jun 2013

16 Dec 2025, 15:06

What a bunch of pathetic people… *****ing deposits!! No answers no replies

I vacated my property on 31 October 2025 and, almost three months later, Midcity Utilities has still not refunded my deposit. I do not owe them any money, yet they continue to withhold funds that legally belong to me.

I have phoned multiple times and sent numerous emails. Maryke de Jong has even sent me a statement confirming that the deposit must be refunded, but every time I follow up I am met with excuses and delays like its on her table blah blah blah. Janneke does not return my calls or emails at all and she is supposed to be the Manager.

This conduct is unacceptable and ********. They are a bunch of f4$;&(ng lying pieces of ****. I demand immediate payment of my deposit. If Midcity Utilities fails to act, I will escalate this matter to my lawyer

0
Replies (1)
MidCity Utilities
MidCity Utilities's reply02 Jan 2026, 10:47
Official
 
Good day,

Thank you for reaching out and sharing your feedback. We're sorry to hear that your experience didn’t meet expectations, and we sincerely apologise for the inconvenience caused. 
At MidCity, we’re committed to delivering excellent service and would appreciate the opportunity to make things right.

When you have a moment, please email your contact details, complex name, and unit number to *** so we can look into this further. 
We truly value your time and look forward to resolving this matter as soon as possible.
 
Warm regards,
The MidCity Marketing Team