Water leakage Midcity not responding five days later

Item: MidCity Utilities
Rating: 1
Author: Thapelo M

Midcity not responsive. reported a water leakage at Princeton Park phase 4 on email with pictures attached. Five days later no response or acknowledgement

Helpful (0)

Replies (4)

MidCity Utilities's replyOfficial

16 Mar 2026, 08:45

Good Day Thapelo,

We are sorry to hear about your experience, we do apologise for any inconvenience caused.

We have forwarded your complaint to the appropriate department for assistance and to resolve this matter.

Kind Regards,
Marketing

MidCity Utilities's reply16 Mar 2026, 08:45

Official

Good Day Thapelo,

We are sorry to hear about your experience, we do apologise for any inconvenience caused.

We have forwarded your complaint to the appropriate department for assistance and to resolve this matter.

Kind Regards,
Marketing

Thapelo M's updateReviewer Update

17 Mar 2026, 08:29

Good day. I have received a call giving updates. I am happy with the service

Thapelo M's update17 Mar 2026, 08:29

Reviewer Update

Good day. I have received a call giving updates. I am happy with the service

MidCity Utilities's replyOfficial

17 Mar 2026, 08:42

Hi Thapelo,

Thank you for taking our call and understanding, as discussed I've referred this matter to the relevant department to resolve this issue.

Best regards

MidCity Utilities's reply17 Mar 2026, 08:42

Official

Hi Thapelo,

Thank you for taking our call and understanding, as discussed I've referred this matter to the relevant department to resolve this issue.

Best regards

Thapelo M's updateReviewer Update

14 Apr 2026, 09:38

Thank you

Thapelo M's update14 Apr 2026, 09:38

Reviewer Update

Thank you