TR
Thalukanyo R
1 reviews | Active since Oct 2021
03 Jul 2024, 22:55
They don't want to fix the structural wall cracks,
My apartment has structural cracks, is being a year now since I report it to the body copporate and they are not doing anything to fix it, I am even scared to sleep inside with my kids because anytime it can collapse, Trio flamingo complex unit 13, where do I report them I have being patient for over 15 months now
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Replies (2)
MidCity Utilities's replyOfficial
04 Jul 2024, 09:52 Good day Thalukanyo,
We regret to hear that your experience with our us has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
We regret to hear that your experience with our us has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
MidCity Utilities's reply04 Jul 2024, 09:52
Official
Good day Thalukanyo,
We regret to hear that your experience with our us has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
We regret to hear that your experience with our us has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
MidCity Utilities's replyOfficial
10 Jul 2024, 15:30 Dear Thalukanyo, The trustees held a meeting with all the affected unit owners on Sunday, 7 July 2024. The purpose of the meeting was to finalize the appointment of the service provider who will be conducting the repairs to the units affected. We trust this matter is finalized and that the owners are informed on the way forward. For any additional matters please contact Jacky Gurure via email, *** or call him on ***. Kind regards MidCity Management
MidCity Utilities's reply10 Jul 2024, 15:30
Official
Dear Thalukanyo, The trustees held a meeting with all the affected unit owners on Sunday, 7 July 2024. The purpose of the meeting was to finalize the appointment of the service provider who will be conducting the repairs to the units affected. We trust this matter is finalized and that the owners are informed on the way forward. For any additional matters please contact Jacky Gurure via email, *** or call him on ***. Kind regards MidCity Management