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Tired V
1 reviews | Active since Sept 2023
13 Nov 2024, 17:45
RUN FROM MIDCITY
MidCity is definitely the worst property managing agent. After having diligently paid my electricity account with them monthly, today they switch me off claiming that this because they have discovered that I am on both prepaid and post paid. They switch me off, without even informing me of the issue. ANYWAY MIDCITY, HOW IS THIS MY FAULT! YOU ARE ABSOLUTELY THE WORST COMPANY I HAVE EVER ENCOUNTERED. GOOD PEOPLE I AM WARNING YOU, RUN FROM MIDCITY. THEY ARE BAD NEWS.
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Replies (2)
MidCity Utilities's replyOfficial
14 Nov 2024, 09:09 Good day Keneue,
We regret to hear that your experience with our us has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
We regret to hear that your experience with our us has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
MidCity Utilities's reply14 Nov 2024, 09:09
Official
Good day Keneue,
We regret to hear that your experience with our us has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
We regret to hear that your experience with our us has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
TV
Tired V's updateReviewer Update
14 Nov 2024, 13:26Dear Hellopeter community, I wish to advise that MidCity has since contacted me and the above issue is now resolved. MidCity has put in place measures to prevent a reoccurrence of the reported matter. Thank you MidCity.
TV
Tired V's update14 Nov 2024, 13:26
Reviewer Update
Dear Hellopeter community, I wish to advise that MidCity has since contacted me and the above issue is now resolved. MidCity has put in place measures to prevent a reoccurrence of the reported matter. Thank you MidCity.