SC
Simone C
1 reviews | Active since May 2021
29 Aug 2022, 12:40
Rude staff that don’t to their work
I have sent them proof that I moved out of my property so that I could be refunded with my deposit, 3 months later and they are still sending me invoices and they took my deposit as well saying I need to settle the amount for the 2 months that I wasn’t even staying there.
I emailed Charlotte Maphosa but she wasn’t of any help so I gave her a call, She was rude and put the phone down in my ear.
Helpful (0)
Replies (2)0
Replies (2)
MidCity Utilities's replyOfficial
29 Aug 2022, 13:12Dear Simone, We are sorry to hear that your experience with our company has not met your expectations.
Kindly email m a r k e t i n g @ m i d c i t y . co . za with your contact details, account number, complex name & unit number for us to be able to resolve this matter as soon as possible.
Your complaint will receive the appropriate attention.
Kind Regards
Marketing
Kindly email m a r k e t i n g @ m i d c i t y . co . za with your contact details, account number, complex name & unit number for us to be able to resolve this matter as soon as possible.
Your complaint will receive the appropriate attention.
Kind Regards
Marketing
MidCity Utilities's reply29 Aug 2022, 13:12
Official
Dear Simone, We are sorry to hear that your experience with our company has not met your expectations.
Kindly email m a r k e t i n g @ m i d c i t y . co . za with your contact details, account number, complex name & unit number for us to be able to resolve this matter as soon as possible.
Your complaint will receive the appropriate attention.
Kind Regards
Marketing
Kindly email m a r k e t i n g @ m i d c i t y . co . za with your contact details, account number, complex name & unit number for us to be able to resolve this matter as soon as possible.
Your complaint will receive the appropriate attention.
Kind Regards
Marketing
MidCity Utilities's replyOfficial
05 Sept 2022, 14:24Dear Simone,
Thank you for your patience and allowing us an opportunity to respond to your complaint. We herewith confirm that the matter has been resolved.
We trust that you find this in order. Kind Regards
Marketing
Thank you for your patience and allowing us an opportunity to respond to your complaint. We herewith confirm that the matter has been resolved.
We trust that you find this in order. Kind Regards
Marketing
MidCity Utilities's reply05 Sept 2022, 14:24
Official
Dear Simone,
Thank you for your patience and allowing us an opportunity to respond to your complaint. We herewith confirm that the matter has been resolved.
We trust that you find this in order. Kind Regards
Marketing
Thank you for your patience and allowing us an opportunity to respond to your complaint. We herewith confirm that the matter has been resolved.
We trust that you find this in order. Kind Regards
Marketing