MN
Mavela N
1 reviews | Active since Jun 2023
07 Jun 2023, 23:57
No answer in 24/7 line
Spent 3 days , without electricity a few weeks ago , now today 07 June 2023 , spent the night without electricity because their so called 24/7 call line is not being answered after buying electricity and no recharge was made against our electricity meter , their service is worse than Eskom 🤬
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Replies (1)
MidCity Utilities's replyOfficial
08 Jun 2023, 09:09Good day Mavela,
We are sorry to hear that your experience with our company has not met your expectations. Service is our top priority.
We acknowledge your complaint and have escalated this matter to the relevant department.
It will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards
Marketing
We are sorry to hear that your experience with our company has not met your expectations. Service is our top priority.
We acknowledge your complaint and have escalated this matter to the relevant department.
It will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards
Marketing
MidCity Utilities's reply08 Jun 2023, 09:09
Official
Good day Mavela,
We are sorry to hear that your experience with our company has not met your expectations. Service is our top priority.
We acknowledge your complaint and have escalated this matter to the relevant department.
It will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards
Marketing
We are sorry to hear that your experience with our company has not met your expectations. Service is our top priority.
We acknowledge your complaint and have escalated this matter to the relevant department.
It will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards
Marketing