MN
Mohammed N

1 reviews | Active since Feb 2024

06 Feb 2024, 16:38

MidCity Utilities *****ing Money

This is probably the worst utilities company out there. I was only with them for the month of November 2023 and then closed my account. It is now Feb of 2024 and they are still sending me bills which I refuse to pay as I have closed my account. I also have continuously emailed and called them as I need them to return the deposit of R1500.00. They keep promising that they will do so, or call me back or just ignore my emails. A really **** company that is just *****ing money and not professional at all. Would not suggest using them as they are *****s. So quick to take our money but them refuse to give it back when the time comes.

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Replies (1)
MidCity Utilities
MidCity Utilities's reply07 Feb 2024, 09:01
Official
 Good day Faiyaz,

We regret to hear that your experience with our us has not met your expectations and we do apologise for any inconvenience caused 
We acknowledge your complaint and have escalated this matter to the divisional head. 
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course. 

Please feel free to contact us on *** if you require any further assistance. 

Kind Regards,
Marketing