TM
Thato M
1 reviews | Active since Nov 2020
11 May 2024, 08:36
Midcity Utilities
The worst service ever. Their electricity does not load automatically on purchase. Calling their emergency line is even a bigger nightmare, they do not answer their calls and they are rude when they answer
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MidCity Utilities's replyOfficial
14 May 2024, 11:55 Good day Thato,
We regret to hear that your experience with our us has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
We regret to hear that your experience with our us has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
MidCity Utilities's reply14 May 2024, 11:55
Official
Good day Thato,
We regret to hear that your experience with our us has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
We regret to hear that your experience with our us has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing