MS
Mikhial S
1 reviews | Active since Dec 2021
17 Dec 2021, 18:02
MidCity sucks
Just another bad review! They are absolutely useless and ***********! Cannot even get feedback to register our account they don’t understand the diff between pre-paid and not pre-paid! They give us different amount to pay for registration! And keep cutting our electricity due to registration not done! Useless and sucks to know we Have to use them! Give them -5 stars!!!!!
Helpful (0)
Replies (4)0
Replies (4)
MidCity Utilities's replyOfficial
20 Dec 2021, 08:20Good day Mikhial,
We are sorry to hear that your experience with our company has not met your expectations. Service is our top priority. Thank you for allowing us an opportunity to respond to your complaint.
Kindly email (m a r k e t i n g @ m i d c i t y . c o . z a) with your contact details, account number, complex name & unit number for further assistance.
It will receive the appropriate attention and further feedback will be provided to you in due course.
Also please feel free to contact us on *** if you require any assistance.
Kind Regards
Marketing
We are sorry to hear that your experience with our company has not met your expectations. Service is our top priority. Thank you for allowing us an opportunity to respond to your complaint.
Kindly email (m a r k e t i n g @ m i d c i t y . c o . z a) with your contact details, account number, complex name & unit number for further assistance.
It will receive the appropriate attention and further feedback will be provided to you in due course.
Also please feel free to contact us on *** if you require any assistance.
Kind Regards
Marketing
MidCity Utilities's reply20 Dec 2021, 08:20
Official
Good day Mikhial,
We are sorry to hear that your experience with our company has not met your expectations. Service is our top priority. Thank you for allowing us an opportunity to respond to your complaint.
Kindly email (m a r k e t i n g @ m i d c i t y . c o . z a) with your contact details, account number, complex name & unit number for further assistance.
It will receive the appropriate attention and further feedback will be provided to you in due course.
Also please feel free to contact us on *** if you require any assistance.
Kind Regards
Marketing
We are sorry to hear that your experience with our company has not met your expectations. Service is our top priority. Thank you for allowing us an opportunity to respond to your complaint.
Kindly email (m a r k e t i n g @ m i d c i t y . c o . z a) with your contact details, account number, complex name & unit number for further assistance.
It will receive the appropriate attention and further feedback will be provided to you in due course.
Also please feel free to contact us on *** if you require any assistance.
Kind Regards
Marketing
MidCity Utilities's replyOfficial
21 Dec 2021, 09:17Good day Mikhial,
Thank you for your patience and allowing us an opportunity to respond to your complaint. We herewith confirm that the problem has been resolved. We trust that you find this in order. Kind Regards
Marketing
Thank you for your patience and allowing us an opportunity to respond to your complaint. We herewith confirm that the problem has been resolved. We trust that you find this in order. Kind Regards
Marketing
MidCity Utilities's reply21 Dec 2021, 09:17
Official
Good day Mikhial,
Thank you for your patience and allowing us an opportunity to respond to your complaint. We herewith confirm that the problem has been resolved. We trust that you find this in order. Kind Regards
Marketing
Thank you for your patience and allowing us an opportunity to respond to your complaint. We herewith confirm that the problem has been resolved. We trust that you find this in order. Kind Regards
Marketing
MS
Mikhial S's updateReviewer Update
21 Dec 2021, 09:39Account registered it seems via email... but cannot login on app or front-end and took 4 weeks and two power cuts with multiple follow ups and calls but no response from Azande! This was not a pleasure but an irritation! How can I know if my account is registered if I cannot login?
MS
Mikhial S's update21 Dec 2021, 09:39
Reviewer Update
Account registered it seems via email... but cannot login on app or front-end and took 4 weeks and two power cuts with multiple follow ups and calls but no response from Azande! This was not a pleasure but an irritation! How can I know if my account is registered if I cannot login?
MidCity Utilities's replyOfficial
21 Dec 2021, 13:03Dear Mikhial,
We herewith confirm that our agents are in contact with you and that an email was sent regarding the login. One of our managers will personally replay to your email.
Kind Regards
Marketing
We herewith confirm that our agents are in contact with you and that an email was sent regarding the login. One of our managers will personally replay to your email.
Kind Regards
Marketing
MidCity Utilities's reply21 Dec 2021, 13:03
Official
Dear Mikhial,
We herewith confirm that our agents are in contact with you and that an email was sent regarding the login. One of our managers will personally replay to your email.
Kind Regards
Marketing
We herewith confirm that our agents are in contact with you and that an email was sent regarding the login. One of our managers will personally replay to your email.
Kind Regards
Marketing