1 reviews | Active since Feb 2020
Midcity is a red flag, avoid them if you can
Midcity Utilities is honestly the pits. Like if you are developer or a body corporate looking to outsource your electricity to an intermediary, please do not for go this one. Try any other one but Midcity. They have had no network all week, meaning if you purchase units on their own app , it does not feed to the meter. I have called them all day n they keep telling me they have dispatched a technician but it’s been 2 days.The government has provided electricity bountifully for the month, but we are out of electricity. We have bought units but it’s not going through to the meter. They keep sending out communication that basically says nothing.
I honestly will never recommend them to anyone. I have lived here for 3 years n every year we have multiple issues. If it’s not them owing the city, it’s them overcharging us or being offline. That’s just a few.
It’s really a sad state of affairs.
Regards
Nkateko
We regret to hear that your experience with our us has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
We regret to hear that your experience with our us has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
