NM
Naasirah M

1 reviews | Active since Aug 2023

28 Aug 2023, 13:18

Incompetence

When I had an issue with the body corporate at Midway Gardens as the Letting Agent MidCity could not assist me at all. They have a new portfolio manager every 3 months so you get thrown from Pilar to Post with absolutely no assistant. I moved out from Midway Gardens a month ago and my bill has been settled with them however I am still on their communication system. I still get all the Midway Gardens/Midcity notifications when I am no longer a resident there or a client of Midcity which really shows their incompetence. I had to email them to ask them to remove me as if the disconnection of my account wasn't enough.

0
Replies (1)
MidCity Utilities
MidCity Utilities's reply29 Aug 2023, 13:38
Official
Good day, Naasirah

Thank you for taking the call from MidCity Utilities.As per the email sent last week and the discussion between yourself and Charlene from MidCity Utilities, the charge on your account was removed.Your account was also closed, not to receive any further communication from MidCity Utilities.We apologise for the inconvenience. Regards,