NM
Nomaswazi M
1 reviews | Active since Jan 2018
12 Jul 2023, 19:28
I REGRET USING MIDCITY UTILITIES
I CANNOT UNDERSTAND WHY ITS A 24 HOUR SERVICE BUT CALLS ARE JUST IGNORED. MY ELECTRICITY HAS BEEN SWITCHED OFF AND I HAVE NO IDEA WHY. ABSOLUTELY PATHETIC MIDCITY! IF WISH PEOPLE COULD SEE WHAT USELESS BUSINESS YOU ARE. READING THE REVIEWS HERE IM DEFINITELY MOVING AND WONT EVER GET IN COMNECTION WITH SUCH A POOR BUSINESS. NO HELP WHATSOVER. MY KIDS ARE HOME HUNGRY BECAUSE OF THIS ****ERY BUSINESS. THIS NUMBER AND WHOEVER MANAGES IT MUST BE FIRED ***
Helpful (0)
Replies (3)0
Replies (3)
MidCity Utilities's replyOfficial
24 Jul 2023, 15:12Good day Nomaswazi,
We are sorry to hear that your experience with our company has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
We are sorry to hear that your experience with our company has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
MidCity Utilities's reply24 Jul 2023, 15:12
Official
Good day Nomaswazi,
We are sorry to hear that your experience with our company has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
We are sorry to hear that your experience with our company has not met your expectations and we do apologise for any inconvenience caused
We acknowledge your complaint and have escalated this matter to the divisional head.
Your complaint will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards,
Marketing
MidCity Utilities's replyOfficial
27 Jul 2023, 10:46Good Day Nomaswazi,
We herewith confirm that the matter was handled and we trust that you find this in order.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards
Marketing
We herewith confirm that the matter was handled and we trust that you find this in order.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards
Marketing
MidCity Utilities's reply27 Jul 2023, 10:46
Official
Good Day Nomaswazi,
We herewith confirm that the matter was handled and we trust that you find this in order.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards
Marketing
We herewith confirm that the matter was handled and we trust that you find this in order.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards
Marketing
MidCity Utilities's replyOfficial
11 Aug 2023, 13:21 Dear Sonja, Thank you for taking our call. We confirm that the matter was, and still is, being dealt with by both the Trustees and MidCity. Please contact your Portfolio Manager, Quinice Ferreira if you need to raise any further queries or feedback on the applicable matter. You can reach her as follows:
- Email: ***
- Tel: ***
MidCity Utilities's reply11 Aug 2023, 13:21
Official
Dear Sonja, Thank you for taking our call. We confirm that the matter was, and still is, being dealt with by both the Trustees and MidCity. Please contact your Portfolio Manager, Quinice Ferreira if you need to raise any further queries or feedback on the applicable matter. You can reach her as follows:
- Email: ***
- Tel: ***