TM
Thapelo M
1 reviews | Active since Jan 2019
24 Apr 2026, 13:35
Electricity purchased but not delivered
Electricity purchased but not delivered.Good day
My name is Thapelo Matamela I bought electricity for 500 and did not receive units
I have already been charge the R218 this month so am expecting full Units
Princeton park phase 4 Number 35
Recurring issue on the same Month
Helpful (0)
Replies (1)0
Replies (1)
MidCity Utilities's replyOfficial
29 Apr 2026, 09:02Good day Thapelo,
Thank you for reaching out and sharing your feedback. We're sorry to hear that your experience didn’t meet expectations, and we sincerely apologise for the inconvenience caused.
At MidCity, we’re committed to delivering excellent service and would appreciate the opportunity to make things right.
When you have a moment, please email your contact details, complex name, and unit number to *** so we can look into this further.
When you have a moment, please email your contact details, complex name, and unit number to *** so we can look into this further.
We truly value your time and look forward to resolving this matter as soon as possible.
Warm regards,
The MidCity Marketing Team
The MidCity Marketing Team
MidCity Utilities's reply29 Apr 2026, 09:02
Official
Good day Thapelo,
Thank you for reaching out and sharing your feedback. We're sorry to hear that your experience didn’t meet expectations, and we sincerely apologise for the inconvenience caused.
At MidCity, we’re committed to delivering excellent service and would appreciate the opportunity to make things right.
When you have a moment, please email your contact details, complex name, and unit number to *** so we can look into this further.
When you have a moment, please email your contact details, complex name, and unit number to *** so we can look into this further.
We truly value your time and look forward to resolving this matter as soon as possible.
Warm regards,
The MidCity Marketing Team
The MidCity Marketing Team