Disgusted

When they took over at our complex, a deposit fee of R1500 was asked (I totally understand), now end of last year another R1639.66 was asked to be paid. I made an arrangement with the creditors department of a down payment over 5 months.

Now in December when I paid my monthly account plus the extra amount, that was now taken as the deposit amount, without telling me that is how they did it.

Today I get an invoice of R 4130, as I have an "outstanding". I tried phoning them numerous times with no luck. The one person I spoke to in accounts was so rude, without even trying to listen to me.

I am absolutely disgusted in them. Why would you even need a need an amount of over R3k as deposit if my account has never before today been more than R1800 a month and it being paid on time, every time for the past 6 years?