1 reviews | Active since Mar 2024
Bad service
Bad 3x3perience with thus company. First their water and electricity bill is way higher than the previous service provider . I have an issue with my electricity it has been off for more than 5days irrespective that I have bought R1000.00 worth of electricity when I contacted their customer service I was told there is electricity on my meter , yes I know that the problem is from their DBX box and the next thing the technical support guy comes on Saturday checks the box and leaves saying he is knocking off its Saturday . He never even bothered to come check that there was no electricity in my unit and my foodstuff was getting rotten in the fridge . Midcity utilities is the worst service provider I have met given the option I would change them but unfortunately I stay in an estate .
We are sorry to hear that your experience with our company has not met your expectations. Service is our top priority. Thank you for posting and allowing us an opportunity to respond to your complaint.
Kindly email *** with your contact details, account number, complex name & unit number for further assistance.
It will receive the appropriate attention and further feedback will be provided to you in due course.
Also please feel free to contact us on *** if you require any assistance.
Kind RegardsMidCity Utilities
We are sorry to hear that your experience with our company has not met your expectations. Service is our top priority. Thank you for posting and allowing us an opportunity to respond to your complaint.
Kindly email *** with your contact details, account number, complex name & unit number for further assistance.
It will receive the appropriate attention and further feedback will be provided to you in due course.
Also please feel free to contact us on *** if you require any assistance.
Kind RegardsMidCity Utilities