Atrocious Customer Support Team

Terrible customer service. Got home after work at night and my power had been turned off without communication. When I called customer support, the guy working kept dismissing me saying I should call someone else tomorrow morning. I explained that I hadn’t received any communication or bills from them and that my groceries would go bad if I waited that long. The person helping me couldn’t care less. I had to force him to send me the banking details so I could pay immediately, without even seeing a bill. Your customer service team is atrocious, I mean why work the night shift emergency line when you don’t want to help people! All the guy had to say was “please check your spam folder” but the idiot chose to argue with me and ultimately dismiss me. Do better man!!!