DH
Dennis H
1 reviews | Active since Mar 2021
12 Aug 2021, 20:28
Worst Customer Feedback EVER!
Worst communication ever! I requested a deposit refund on the 2nd of August and I still did not receive any feedback! Absolutely pathetic, Charlene Snyders has been directly copied in the mail and still NO RESPONSE!
Helpful (0)
Replies (5)0
Replies (5)
Midcity Property Services's replyOfficial
13 Aug 2021, 08:33Good day Dennis,
We are sorry to hear that your experience with our company has not met your expectations. Service is our top priority.
We acknowledge your complaint and have escalated this matter to the relevant department. It will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards
Marketing
Marketing
Midcity Property Services's reply13 Aug 2021, 08:33
Official
Good day Dennis,
We are sorry to hear that your experience with our company has not met your expectations. Service is our top priority.
We acknowledge your complaint and have escalated this matter to the relevant department. It will receive the appropriate attention and further feedback will be provided to you in due course.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards
Marketing
Marketing
Midcity Property Services's replyOfficial
20 Aug 2021, 09:51Good day Dennis,
Thank you for your patience and allowing us an opportunity to respond to your complaint.
We herewith confirm that the problem has been resolved and the refund was made on 18 August 2021.
We trust that you find this in order.
Kind Regards
Marketing
Marketing
Midcity Property Services's reply20 Aug 2021, 09:51
Official
Good day Dennis,
Thank you for your patience and allowing us an opportunity to respond to your complaint.
We herewith confirm that the problem has been resolved and the refund was made on 18 August 2021.
We trust that you find this in order.
Kind Regards
Marketing
Marketing
DH
Dennis H's updateReviewer Update
24 Aug 2021, 18:13Good day,
I have sent a mail last week regarding my refund. The amount is incorrect can you please advise.
I have sent a mail last week regarding my refund. The amount is incorrect can you please advise.
DH
Dennis H's update24 Aug 2021, 18:13
Reviewer Update
Good day,
I have sent a mail last week regarding my refund. The amount is incorrect can you please advise.
I have sent a mail last week regarding my refund. The amount is incorrect can you please advise.
Midcity Property Services's replyOfficial
25 Aug 2021, 08:47Good day Dennis,
Thank you for sending us your enquiry. We have escalated this matter to the relevant department.
Please feel free to contact us on *** if you require any further assistance.
Thank you for sending us your enquiry. We have escalated this matter to the relevant department.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards
Marketing
Marketing
Midcity Property Services's reply25 Aug 2021, 08:47
Official
Good day Dennis,
Thank you for sending us your enquiry. We have escalated this matter to the relevant department.
Please feel free to contact us on *** if you require any further assistance.
Thank you for sending us your enquiry. We have escalated this matter to the relevant department.
Please feel free to contact us on *** if you require any further assistance.
Kind Regards
Marketing
Marketing
Midcity Property Services's replyOfficial
27 Aug 2021, 08:20Good day Dennis,
We herewith confirm that the problem has been resolved.
We trust that you find this in order.
Kind Regards
Marketing
Marketing
Midcity Property Services's reply27 Aug 2021, 08:20
Official
Good day Dennis,
We herewith confirm that the problem has been resolved.
We trust that you find this in order.
Kind Regards
Marketing
Marketing