TN
Tshepiso N

1 reviews | Active since Feb 2019

19 Jan 2022, 13:48

Unprofessional Midcity

I've never come such an ***********, unprofessional company in my life. After 10 days of emails not being responded to after we placed our complaint I finally called. To which I was sent from one person to another and eventually I was dealing with the most prideful person Jacky gurure who had a difficulty apologizing for not being responsive to our emails or keeping his promises of contacting us back and giving us a mere status update of our complaint. How dare he wants to blame contractors for a call he was suppose to give me

0
Replies (5)
TN
Tshepiso N's update19 Jan 2022, 14:03
Reviewer Update
I am still stuck with a leaking roof and had heavy rain yesterday, if the ceiling falls in we will have a worst case. The owner of this company needs to look into his employees cause his business will close down if they carry on like this
Midcity Property Services
Midcity Property Services's reply20 Jan 2022, 08:55
Official
Dear Tshepiso,

We are sorry to hear that your experience with our company has not met your expectations.

Kindly please email (m a r k e t i n g @ m i d c i t y . c o . z a) with the name of the property which you refer to as well as your contact details, to enable us to assist you further.  

Regards 
MidCity Property Group 

Midcity Property Services
Midcity Property Services's reply20 Jan 2022, 10:15
Official
Dear Tshepiso,

We herewith confirm that the matter is being handled and that your roof will be attended to within the next few days.

Please feel free to contact us on *** if you require any further assistance. 

Regards 
MidCity Property Group 

TN
Tshepiso N's update20 Jan 2022, 10:36
Reviewer Update
Unfortunately I am unable to see the number you said I can call? Is the next few days still this week or next week? Can I get the contact number of the contractor who is meant to come?
Midcity Property Services
Midcity Property Services's reply20 Jan 2022, 11:39
Official
 Deur Tshepiso,

You can call the contractor MRS on (***).

Kind Regards
MidCity Property Group