SD
Sharon D
1 reviews | Active since Jan 2019
10 Mar 2023, 17:48
Totally Useless
This has to be the WORST management company on the planet. Rude, inefficient staff who give no answers to questions, have mismanaged our complex finances to the extent that we are hundreds of thousands in debt, with no warning that a possible water leak was causing havoc with our finances and still no helpful solution forthcoming. 6 weeks and counting for a water leak roof and ceiling repair. Do yourselves a favor and run a mile in the opposite direction when Midcity's name comes up.
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Replies (2)
Midcity Property Services's replyOfficial
13 Mar 2023, 10:31Good day Sharon,
Thank you for posting and giving us the chance to address this matter.
We are sorry to hear that your interaction with our business fell short of your expectations. Our aim is to offer the best possible service.
We have escalated this matter to the relevant department and will try to the best of our ability to resolve the matter as soon as possible.
Please feel free to contact us on ***.
Kind Regards,
Marketing
Thank you for posting and giving us the chance to address this matter.
We are sorry to hear that your interaction with our business fell short of your expectations. Our aim is to offer the best possible service.
We have escalated this matter to the relevant department and will try to the best of our ability to resolve the matter as soon as possible.
Please feel free to contact us on ***.
Kind Regards,
Marketing
Midcity Property Services's reply13 Mar 2023, 10:31
Official
Good day Sharon,
Thank you for posting and giving us the chance to address this matter.
We are sorry to hear that your interaction with our business fell short of your expectations. Our aim is to offer the best possible service.
We have escalated this matter to the relevant department and will try to the best of our ability to resolve the matter as soon as possible.
Please feel free to contact us on ***.
Kind Regards,
Marketing
Thank you for posting and giving us the chance to address this matter.
We are sorry to hear that your interaction with our business fell short of your expectations. Our aim is to offer the best possible service.
We have escalated this matter to the relevant department and will try to the best of our ability to resolve the matter as soon as possible.
Please feel free to contact us on ***.
Kind Regards,
Marketing
Midcity Property Services's replyOfficial
23 Mar 2023, 09:07Good day Sharon, Thank you for bringing the various reported matters to our attention and allowing us the opportunity to respond to your complaint. We herewith confirm that the matter is being handled and that Chris Fourie, General Manager, contacted you early last week to discuss your concerns and that your portfolio manager, Martin Bakker is in touch with you as well to address the issues brought up. We trust that you find this in order and apologise for any inconvenience caused. Kind Regards, MidCity Property Group
Midcity Property Services's reply23 Mar 2023, 09:07
Official
Good day Sharon, Thank you for bringing the various reported matters to our attention and allowing us the opportunity to respond to your complaint. We herewith confirm that the matter is being handled and that Chris Fourie, General Manager, contacted you early last week to discuss your concerns and that your portfolio manager, Martin Bakker is in touch with you as well to address the issues brought up. We trust that you find this in order and apologise for any inconvenience caused. Kind Regards, MidCity Property Group