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Molate M

1 reviews | Active since Jan 2022

24 Jan 2022, 13:28

Rental Deposit

The worst worst service ever! I moved out of the place (De Boulevard Heights)on the 31st of December 2021. Did the vacating inspection on the 3rd of January, and nothing was found broken neither were there stains on the walls. The plugs were all working, everything was perfect, but I only received a portion of my rental deposit. I even sent an email to a lady named Veleshia on the 21st of Jan 2022, asking how i did not receive my entire deposit, still today she hasn’t responded. Worst Service ever!! I really wouldn’t recommend Midcity properties to anyone. If you do not want to lose your deposit money, stay away from these people!!

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Replies (2)
Midcity Property Services
Midcity Property Services's reply25 Jan 2022, 09:18
Official
Good day Molate,
 
Thank you for your posting and allowing us an opportunity to respond to your complaint.  We are sorry to hear that your experience with our company has not met your expectations 

We acknowledge your complaint and it will receive the appropriate attention, further feedback will be provided to you in due course. 
 
Kind Regards 
MidCity Property Group

Midcity Property Services
Midcity Property Services's reply25 Jan 2022, 13:03
Official
Dear Molate,

We herewith confirm that the matter has been resolved and that one of our agents have sent you an email explaining the deposit money.

We trust that you find this in order. 
 
Kind Regards 
MidCity Property Group