Poor poor service

We contacted Midcity to view a place upon which we did and it was stated that we can move in immediately however we said we would move in on the 7th April only to find no one there the do final inspection also 2 lights not working, basin leaking badly and plugs not working and stove tripping it is now Wednesday the 10th and still nothing....Spoke to Isabel myself promised it will be sorted only to have the electrician tell us they need authorisation so clearly Midcity NoT worried about their tenants well being this is disgusting as full deposit and full rental was paid quick to take money but after care is just terrible honestly regret moving into one of their properties...pls sort put your communication issues.....