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Jacques S

1 reviews | Active since May 2024

30 May 2024, 19:30

No power for over a week so far

No electricity for over a week at Manfreya mansions for over a week because they dont pay the city even if you as owners do

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Replies (2)
Midcity Property Services
Midcity Property Services's reply31 May 2024, 09:56
Official
 Good day Jacques,

We are sorry to hear about your experience, we do apologise for any inconvenience caused. 

We have forwarded your complaint to the appropriate department for assistance and to resolve this matter.  
 Kind Regards,
Marketing 
Midcity Property Services
Midcity Property Services's reply31 May 2024, 14:12
Official
Good day Jacques 

I hope this message finds you well.  We would like to provide you with an important update regarding the recent disconnection of electricity at Manfreya Mansions and the ongoing issues with the municipal account.  Our body corporate attorney, Mrs. Charlotte Pelser, has successfully reached an understanding with the municipality to investigate and correct the outstanding municipal account. In addition, the municipality has replaced the non-functional water meter and is conducting further inspections to ensure the account is accurate.  We have also been assured by the municipality that the electricity may be reconnected at any time. They have undertaken to restore power as soon as possible.  We understand the inconvenience this situation has caused and kindly ask for your continued patience and cooperation as we work towards resolving these issues.  Thank you for your understanding and support.  Best regards,