MidCity's Unacceptable Service & Possible ***** 🚨

We need answers! In November, and while we were away in December for the holidays, we received an unreasonably high utility bill from MidCity. How is this possible when our home was unoccupied for most of the month?

We immediately sent three emails to MidCity's customer service, but received no response. If you have a customer service email and contact number, why not use them to assist your clients?

To investigate, we checked with our neighbors, and their rates did not increase—so why did ours? This raises serious concerns about *****ulent billing practices.

Adding to the frustration: 📌 We never receive a detailed statement explaining why the rates fluctuate. 📌 Despite being a family of four (two adults & two children), our charges are unjustifiably high. 📌 Phone calls go unanswered, and when my husband finally got through, they kept him on hold until the call was dropped.

This is completely unacceptable! We demand transparency, proper customer service, and immediate action. How many other customers are being overcharged without even knowing?

MidCity, explain yourselves! 🚨