lK
lisa K
1 reviews | Active since Feb 2023
27 Jan 2025, 20:04
Midcity WORST Electricity meter provider EVER
living in a complexed we were forced to go onto Midcity prepaid or postpaid, otherwise there would be no electricity. many tenants complain daily about Midcity , Since 20 Nov 2024 I asked that I could see the daily and hourly usage, to this day it has not been repaired, I have sent emails and 28 whatsapp's on their contact number and NOTHING has been resolved -I have proof of every whatsapp sent
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Replies (2)
Midcity Property Services's replyOfficial
28 Jan 2025, 10:01Good day Lisa,
We are sorry to hear about your experience, we do apologise for any inconvenience caused.
We have forwarded your complaint to the appropriate department for assistance and to resolve this matter.
Kind Regards,
Marketing
Marketing
Midcity Property Services's reply28 Jan 2025, 10:01
Official
Good day Lisa,
We are sorry to hear about your experience, we do apologise for any inconvenience caused.
We have forwarded your complaint to the appropriate department for assistance and to resolve this matter.
Kind Regards,
Marketing
Marketing
Midcity Property Services's replyOfficial
28 Jan 2025, 11:50Good day Lisa.
Please be advised that we have forwarded the matter to our IT department for their attention.
They have informed us that they are currently engaged in resolving the issue.
We have also sent you an email and will provide updates as they become available.
Kind Regards,
MidCity Utilities.
MidCity Utilities.
Midcity Property Services's reply28 Jan 2025, 11:50
Official
Good day Lisa.
Please be advised that we have forwarded the matter to our IT department for their attention.
They have informed us that they are currently engaged in resolving the issue.
We have also sent you an email and will provide updates as they become available.
Kind Regards,
MidCity Utilities.
MidCity Utilities.