SK
Sello K

1 reviews | Active since Oct 2023

06 Oct 2023, 10:51

MIDCITY

I have app**** to rent a property from them which was approved and I had to pay a deposit which I did. Upon seeing the condition of the place in person versus what they posted online I was very disappointed and disgusted by the smell in that place. Everything was below standard, brown water coming out of taps, leaking toilets, garden in a horrible state, they refused to fix everything so I had to cancel my lease and request for a refund, which I did about a week ago till this day I haven't received my refund and they keep giving me excuses everyday, on top of that there is a few they took from my initial deposit. There are people who have a similar or worse experiences with mid city properties.

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Replies (1)
Midcity Property Services
Midcity Property Services's reply18 Oct 2023, 10:27
Official
Good day Sello,

We are sorry to hear that your experience with our company has not met your expectations and we do apologise for any inconvenience caused. 
We acknowledge your complaint and have escalated this matter to the divisional head. 

Please feel free to contact us on *** if you require any further assistance. 

Kind Regards,
Marketing