1 reviews | Active since Dec 2016

10 May 2017, 19:29

False charges on statement

<p>Midcity charged me for unpaid levies on my first statement, even before I moved in. And when I queried it they said that it is a process to reverse it and 2 weeks later, still no reversal. </p> <p> </p> <p>The double standard is completely laughable. I can just imagine MidCity sending final notices to clients when they are a week or two late with payments, but when they need to sort something out on their side, they take their sweet time (assuming it gets sorted at all).</p>

0
Replies (2)
Midcity Property Services
Midcity Property Services's reply13 Jun 2017, 10:19
Official

Dear Sir / Madam,

Thank you for your posting and allowing us an opportunity to respond to your complaint.

Kindly provide us with more information ie: Building name and unit number

Kind Regards

MidCity Team

's update19 Jun 2017, 14:26
Reviewer Update

I have been refunded what needed to be refunded. I do not wish to escalate the matter. But, please try and ensure that your internal systems do not do this regularly.