MA
Mahlako A

1 reviews | Active since Jan 2017

09 Jan 2017, 12:41

Bad treatment from midcity

<p>I moved out from a midcity flat on the 31/November/2016 My deposit hasnt been refunded till today but i called midcity a lady called velenshia matlala told me that there is nothing she can do to refund my deposit she is still waiting on a cleaning company to get back to her ,so that she can deduct money to clean the place that i moved out from and i tried asking her more questions she hanged up a phone on me. Worst part is i did everything from my site on time .My advise to everyone never rent from midcity </p>

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Replies (2)
Midcity Property Services
Midcity Property Services's reply12 Jun 2017, 10:31
Official

Dear Sir / Madam,

Thank you for your posting and allowing us an opportunity to respond to your complaint.

Your complaint will receive the appropriate attention and further feedback will be provide to you in due course.

In the interim kindly provide us with your contact details or Reference number.

Kind Regards

MidCity Team

Midcity Property Services
Midcity Property Services's reply20 Jun 2017, 14:46
Official

Dear Miss Aphane,

Thank you for your posting and allowing us an opportunity to respond to your complaint.

We reply to you on behalf of the Landlord in our capacity as duly appointed Managing Agents of the unit which you occupied.

We have viewed the details of your complaint and herewith our feedback thereon;

Please take note of the following;

We hereby confirm that your deposit was processed and finalized timeously after our offices re-opened in January 2017, your deposit payment was paid into your bank account on 10 January 2017.

We trust you find above in order.

Kind Regards

MidCity Team