Atrocious lack of service all-round.

<p>Hatfield Court, Prospect Street.</p> <p> </p> <p>According to our resident representative of MidCity Property, he had informed us 4 or 5 weeks ago already (after numerous complaints from other residents there) that the maintenance (cleaning and gardening) staff we had are no longer going to maintain the buildings and gardens. However, a replacement is being organized in the mean time to take over the previous crew's duties. This was, if I am not mistaken, 5 weeks ago already. 5 weeks of absolutely no garden work, 5 weeks of no cleaning general areas, 5 weeks of no maintenance of the parking lot and surroundings, but most of all - 5 WEEKS of no garbage removal. Us, as the residents, had to organize TWICE amongst ourselves to handle the garbage situation even though we are paying for a service that is supposed to be outsourced to my knowledge. How does that work? I'm not sure what the delay is, but this lack of maintenance in general is starting to pose other problems - ESPECIALLY in terms of health and safety, as well as attracting pests (so perhaps we'll be needing a fumigation crew as well before year-end at this rate). I, personally am furious with this lack of service delivery and the delay on top of that.</p> <p> </p> <p>I sent an email over a week ago to the head office with regards to this situation, I still haven't received a reply. I called twice and conveniently whoever is responsible for the complex that I needed to talk to wasn't there. On top of that, I never got called back either for an explanation , let alone a progress update as I was PROMISED! This is absolutely ridiculous! In addition to this, other residents as well as our representative have called and complained - still to no avail. Does it take a ****py review on Hello Peter to finally get the situation resolved? </p> <p> </p> <p>I hope so.</p> <p>An absolutely livid resident.</p>