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Mokzi M
1 reviews | Active since Apr 2013
14 Nov 2022, 14:22
A total disregard for client service
I reported a leak in the roof a week ago. I've been given the run around. Until today, my problem has not been attended to. I've made numerous follow-ups. I keep getting told I would be assisted shortly. The damage to the ceiling is getting worse
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Midcity Property Services's replyOfficial
15 Nov 2022, 14:33Dear Mukovhe, We confirm that your initial request for assistance with the leaking ceiling and damaged garden gate was submitted to the trustees who have instructed that two quotes for repair must be obtained. As confirmed by yourself, both contractors contacted you and appointments were scheduled for 18 November 2022. We therefore trust that this matter has been dealt with and will be resolved soon. You are welcome to communicate with Mr Kruger from our office via email, *** or call him at ***. Best regards
Midcity Property Services's reply15 Nov 2022, 14:33
Official
Dear Mukovhe, We confirm that your initial request for assistance with the leaking ceiling and damaged garden gate was submitted to the trustees who have instructed that two quotes for repair must be obtained. As confirmed by yourself, both contractors contacted you and appointments were scheduled for 18 November 2022. We therefore trust that this matter has been dealt with and will be resolved soon. You are welcome to communicate with Mr Kruger from our office via email, *** or call him at ***. Best regards