What a mess up!

<p>I ordered over R30 000 worth of materials was told it will be delivered next day. This morning i get a call saying the stuff will be delivered at 11am. So i arrange with the contracters to be there at 12. At 11:30 i phoned to follow up. Now i get told 1pm. At 1:30pm i phoned again got told they are busy only now cutting the wood. At 3 pm they arrive. Bords edging so poorly done. Not even the size edging i asked for. Stuff missing and incorrect materials loaded. I was livered. Now i get an R1400 standing time invoice from the contractors as they were there from 11am till 5pm doing nothing. All the excuses from its the computer to they did not have the correct size edging so they used other sizes. Bords cut with grains showing up and down and left to right. They did not follow the messurements that was supp****. Telling me out of stock but the other guys went and pulled it from the receiving bay where they did receive the stock a day before. A whole day and money wasted on staff that have no clue what is happening. I went back to the store with the delivery truck just to hear all the ******* they are telling me on why the order went wrong. Now i have to wait till tomorrow for my correct stuff to be delivered. Ive stopped using builders for poor customer service bit atleast the i never had problems with messing up a med sized order. </p>