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Olga O

1 reviews | Active since Dec 2009

17 Nov 2015, 15:00

Turned My Frown Upside Down

I purchased a patio set from Mega Mica Eastgate during their birthday promotion and arranged for delivery two weeks later on the day that I moved. On the day when I phoned to confirm delivery I was advised that the supplier was out of stock and I could only receive my patio set in July the following year. <br> <br> Naturally I was upset and insisted that an alternative be found. Daniel the manager ensured that he found me a similar set and made sure that he delivered to me on the day without additional charge.<br> <br> Thank You so much for the quick and effective resolution of what would have been a very unhappy complaint.

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Replies (1)
Mica Hardware
Mica Hardware's reply13 Jun 2016, 10:27
Official

Dear Olga

Thank you for taking the time to post the above. We are delighted that Daniel managed to resolve you query speedily.

Kind regards

Mica Support Centre